Privacy Policy for Ebanglashop
Effective Date: June 22, 2025
At Ebanglashop (referred to as "we," "us," or "our"), we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or interact with us online.
By accessing or using Ebanglashop.com, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect various types of information from and about users of our website, including:
a. Personal Information You Provide to Us: This includes information you voluntarily provide when you:* Place an order: Name, phone number, shipping address (including zip code), and billing address. Please note that while we facilitate payment processing, we do not directly store your full payment card details. These are handled by secure, third-party payment gateways.* Create an account: Name, email address, and password.* Contact us through forms or email: Your name, email address, and any information you choose to include in your message.* Sign up for newsletters or marketing communications: Your email address.
b. Automatically Collected Information: When you access and use our website, we may automatically collect certain information about your device, Browse actions, and patterns, including:* Usage Details: Information about your interactions with our website, such as pages visited, products viewed, time spent on pages, and clickstream data.* Device Information: Your IP address, browser type, operating system, and unique device identifiers.* Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your Browse experience, personalize content, analyze site usage, and support our marketing efforts.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process and Fulfill Your Orders: To manage your purchases, process payments, deliver products, and send you order confirmations and shipping updates.
- To Provide Customer Support: To respond to your inquiries, resolve issues, and provide assistance related to your orders or our services.
- To Improve and Personalize Your Experience: To understand how you use our website, analyze trends, and customize our website content, product recommendations, and overall shopping experience.
- For Marketing and Promotional Purposes: To send you newsletters, special offers, promotions, and updates about our products and services. You can opt-out of these communications at any time.
- For Analytics and Research: To monitor and analyze the effectiveness of our website, marketing campaigns, and business operations using tools like Google Analytics.
- To Maintain Security and Prevent Fraud: To protect our website, systems, and users from fraudulent activities, unauthorized access, and other security threats.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements in Bangladesh.
3. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We engage trusted third-party service providers who assist us in operating our business and providing our services. These may include:
- Payment Processors: To securely handle your payment transactions (e.g., local payment gateways).
- Shipping Carriers: To deliver your orders (e.g., local courier services).
- Email Marketing Services: To send you promotional emails (e.g., Mailchimp, if used).
- Analytics Providers: Such as Google Analytics, to help us understand website usage and performance. Google Analytics collects data in accordance with its own privacy policy.
- Advertising Platforms: Such as Facebook Ads, to deliver targeted advertisements to you. Please note that Facebook's data collection and usage are governed by their own privacy policies. We only share data necessary for the campaign's success (e.g., customer lists for custom audiences, if applicable, in a privacy-compliant manner).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL (Secure Sockets Layer) Certificate: Our website is secured with an SSL certificate, which encrypts data transmitted between your browser and our server, protecting your information during online transactions.
- Access Controls: Limiting access to your personal information to authorized employees and service providers who need to know the information to perform their duties.
- Regular Security Reviews: Periodically reviewing our security practices to ensure they remain robust.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights and Choices
We respect your privacy rights and provide you with the following choices regarding your personal information:
- Access to Your Information: You have the right to request access to the personal information we hold about you.
- Correction of Your Information: You can request that we correct any inaccurate or incomplete personal information we have about you.
- Deletion of Your Information: You have the right to request the deletion of your personal data. We will take reasonable steps to delete your information from our records, subject to any legal obligations to retain certain data.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
- Cookie Preferences: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of this site may then be inaccessible or not function properly.
To exercise any of these rights, please contact us using the "Contact Us" details provided below. We will respond to your request in accordance with applicable laws in Bangladesh.
6. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Ebanglashop sells toys and gift items, which may be appealing to children. However, our website is not intended for, and we do not knowingly collect personal information directly from, children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as quickly as possible.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through:
- Our Contact Form: https://ecomposs.com/ebanglashop/contact
- Our Order Button: You can also raise concerns or requests when placing an order or in follow-up communications related to your order.
EbanglashopDhaka, Bangladesh